Data Protection Policy
Welcome to NELLO! This data protection policy describes how we at NELLO collect, use, and share your personal information when you visit our website or make a purchase.
Collected Information
When you visit NELLO, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we gather information about the individual pages or products you view, the websites or search terms that referred you to NELLO, and information about how you interact with NELLO. We refer to this as “device information.”
We collect device information using:
- Technologies like “cookies,” “log files,” and “web beacons” that are used to analyze trends and optimize the NELLO experience.
When you make a purchase through NELLO, we also collect order information such as your name, billing address, shipping address, payment information, and contact details. This information is used to fulfill your order and communicate with you.
Use of Information
We use the collected information to:
- Process and communicate your order;
- Screen orders for potential risks or fraud;
- Improve and optimize our website;
- Provide targeted advertising and marketing communications.
Sharing of Information
We share your personal information with third parties to help us fulfill your order and optimize your NELLO experience. We use services such as Shopify and Google Analytics. We may also share your information to comply with legal requirements or protect our rights.
Choices and Rights
If you are a European citizen, you have certain rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion of your personal information. Contact us for more information.
Data Retention
We retain your order information for administrative purposes unless you request that we delete this information.
Changes to the Data Protection Policy
This data protection policy may change to reflect changes in our practices or for operational or legal reasons.
Contact
If you have questions about our data protection policy, feel free to contact us via email at info@nello-auckland.com.
Thank you for choosing NELLO! We are committed to protecting your privacy and ensuring a safe and enjoyable online shopping experience.